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1200 Unity Avenue, New York, NY 10001
The most common questions we get — maybe your answer is already here.
Most tickets are answered within 2 hours during business hours, and every message gets a reply within 24 hours — even on weekends.
Yes. Call us on +1 (800) 555-0199 during Mon–Fri, 8AM–8PM EST. Outside those hours, submit a ticket or use live chat.
Our head office is at 1200 Unity Avenue, New York, NY 10001. Branch visits are by appointment — book one through your dashboard.
Use the "Forgot Password" link on the sign‑in page. If you still can't get in, email us from the address linked to your account.
Email fraud@standardglobalservice.com immediately, or call our 24/7 emergency line. Your card will be frozen instantly.